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    Privacy Policy

    1. Introduction

    Welcome to BrightAura Ai. We are an AI automation company providing voice assistants, automation workflows, Google review management, and web development services. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our services, and tells you about your privacy rights and how the law protects you.

    2. The Data We Collect

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, or similar identifier.
    • Contact Data includes email address and telephone numbers.
    • Business Data includes company name and business type provided when booking a call or making an enquiry.
    • Technical Data includes internet protocol address, browser type and version, time zone setting and location, browser plug in types and versions, operating system and platform, and other technology on the devices you use to access this website.
    • Usage Data includes information about how you use our website and interact with our AI tools, such as chat and voice assistant conversations.

    3. How We Use Your Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal obligation.

    4. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

    5. Data Retention

    We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

    6. Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Right to withdraw consent.

    7. Contact Details

    If you have any questions about this privacy policy or our privacy practices, please contact us at contact@brightauraai.co.uk.